Frequently Asked Questions

About Our Company
Where are your offices?

We are located in historic Portsmouth, New Hampshire.

Simplified Clinical Data Systems

155 Fleet street
Suite 306
Portsmouth, NH 03801
Get Directions

T. 555-555-5555

Is your support team US based?

Yes, all support and technical staff are based in the US and employed by Simplified Clinical.

How long have you been in business?

We have been serving our clients for more than 15 years.

About Our Software
Is your software developed in accordance with industry standard, best practices?

We use end-to-end solutions on Azure to implement DevOps practices throughout application planning, development, delivery, and operations. Applying the right combination of DevOps technologies, culture, and processes to enable continuous software delivery and better solutions for our customers.

How often do you release new features of your Clinical Discovery Platform (CDP)?

Continuous Development/Continuous Integration (CD/CI) from code to cloud, we automate each part of the DevOps process. This allows us to update our platform on a quarterly basis with no interruption in service.

Does your software meet all applicable compliance regulations?

Yes, When it comes to handling PHI, we take security, compliance, and privacy seriously. We leverage the global footprint of Microsoft Azure to give our clients the same security and proactive compliance trusted by startups, enterprises, and governments worldwide. This allows you to manage enterprise data workloads with autoscaling, high availability, and disaster recovery support. Manage your data according to applicable regulations with certifications for HIPAA, GDPR, ISO, HITRUST, FedRAMP, SOC and in scope for the Azure BAA.

About Our Solutions
Do you enlist input from your clients when developing new system functionality?

Yes, our Clinical Discovery Platform has been and always will be a reflection of the needs of our clients and their investigational partners.

About Our Services
Do you offer all of the supporting services to fully leverage your Clinical Discovery Platform?

Yes, we provide Consulting, study design, training, support, and data management services to insure your success. Our full suite of services gives you the power to leverage our technology for your next clinical discovery. Leverage more than a decade of experience helping clients achieve their clinical objectives. We know what needs to happen and when. Experienced planning, scheduling, and execution make the difference. Working closely with each individual client as a virtual member of the clinical project team, we create client-driven development, training, and deployment schedules.

How long does it take to get a new study up and running in the Clinical Discovery Platform?

Within weeks, we turn your study specifications into a validated clinical data collection tool available around the clock, and around the world.

Do you offer training services for all system users?

All users must receive system training in order to maintain compliance with applicable federal regulations and GCP/GMP guidelines. The most successful training is that which is customized to meet the particular requirements of your study. We offer on-site training, web-based training, as well as study design and administrator training at our state-of-the-art facilities in Portsmouth, NH. We can even use your study eCRFs to ensure that the training is relevant to your users.